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Shipping Information

Track your order
Please provide your order number and surname below for your estimated delivery date.(Australian Addresses Only)
* Name Day Orders: Please allow up to 14 business days for your labels to arrive. Should you not receive your order in this time frame, contact our customer service team for further assistance.
Order No.:
Last Name:
TRACK ORDER
ORDER STATUS:
ESTIMATED DELIVERY*:
AUSPOST TRACKING:
-
-
-

*Any dates for delivery are a guide only from Australia Post. For Express Post, delivery to non-metro area will take longer.

 

Time frame to create your product: 4 Business days
Time frame for delivery from dispatch date(Australian addresses):
2 - 8 Business days
Time frame for delivery from dispatch date(New Zealand addresses):
Up to 14 Business days

We make every order especially just for you and your little adventurer. 
Once your order has been successfully placed, the creating process immediately begins! 
We always endeavor to get your gift to you as quick as we can and keep you in the loop of the process. You will receive an email confirming your order and another when it has left us and out with Australia Post.

Our postcode is 3175, for specific postage times (Australia only); you can use Australia Post’s “Postage Calculator” – Click here

Please note: all postage descriptions and estimates below are for Australia only unless otherwise stated in the shipping method.

SHIPPING METHOD

DETAILS

STANDARD POST: Letter

-   $5.00 (No Tracking)

-   Expected delivery time: 2 – 8 Business Days (Plus 2 business days manufacturing)

-   The following products are sent via STANDARD POST: Letter:
    Name label orders under $100, Up to three Story Books, or three Activity Book.

STANDARD POST: Parcel

-    $5.00 (Tracking included)

-    Expected delivery time: 2 – 8 Business Days (Plus 2 business days manufacturing)

REGISTERED POST: Letter

-    $9.00 (Tracking included)

-    Expected delivery time: 2 – 8 Business Days (Plus 2 business days manufacturing)

EXPRESS POST: Letter and Parcel

 

-    $15.00 (Tracking Included)

-    Expected delivery time:
-    Metro Areas: 1 – 2 Business Days (Plus 2 business days manufacturing)
-    Darwin, Non-CBD Perth, Regional areas: 2 – 3 Business Day

New Zealand: Letter

 

-   $10.00 (No Tracking)

-   Expected delivery time: 5 – 14 Business Days (Plus 2 business days manufacturing)

-   The following products are sent via New Zealand: Letter:
    Name label orders under $100, Single Story Book, and/or Single Activity Book.

New Zealand: Parcel

 

-    $10.00 (No Tracking)

-    Expected delivery time: 4 – 10 Business Days


Please note that postage prices are subject to change at any time with market prices at Hippo Blue’s discretion. 

Express post may not be a postage option during promotional periods.

Customer pick up option is currently available. (Pick up from 1-3 Edison Rd, Dandenong South VIC, 3175)