Shipping Information

Customer Pick Up

Free customer pick up option is currently available for Melbourne Based customers. Pick up from 1-3 Edison Rd, Dandenong South VIC, 3175 between 9.00am and 5.00pm Monday to Friday. Unfortunately pick up is not available over the weekend. Click here to see map for pick up location

Shipping Guidelines

Hippo Blue make every order especially just for you and your little adventurer. Your order will be dispatched within 6 Business days of the purchase date. You will receive an email when your order has been collected by Australia Post for delivery. For more information on the estimated delivery times to your area, please refer to our shipping information table below.

PLEASE NOTE: All delivery times below are estimated from the date of dispatch and standard delivery can take up to 10 business days from the dispatch date.

PLEASE NOTE: This is our busiest time of the year and we have been experiencing a very high volume of orders and back to school enquiries. Our team are working their hardest to get back to all email enquiries as soon as possible however please kindly allow 3 business days for a response.

Area	Standard Parcel $5	Standard Letter $5*
Melbourne	2-3 Days	2-5 Days
Sydney	3-4 Days	3-4 Days
Adelaide, Brisbane	3-6 Days	3-6 Days
VIC	3-5 Days	3-5 Days
NSW, ACT, SA, TAS,	3-6 Days	3-6 Days
QLD, WA, NT	3-9 Days	4-9 Days
New Zealand* Temporarily Unavailable	10 Days	14 Days

Express Postage All States 1-3 Days

*Express postage to New Zealand is NOT available

PLEASE NOTE: Express Postage applies to delivery only and does not speed up production time. You will be required to allow for standard production time on all orders.

*Orders shipped as a Standard Letter do not contain tracking information.

Shipping estimates are as per Australia Post guidelines. For specific postage times (Australia only); refer to Australia Post Postage Calculator Click Here

PLEASE NOTE: Days refer to business days and all pricing includes shipping, handling and packaging.