Shipping Information
Customer Pick Up
Free customer pick up option is currently available for Melbourne Based customers. Pick up from 1-3 Edison Rd, Dandenong South VIC, 3175 between 9.00am and 5.00pm Monday to Friday. Unfortunately pick up is not available over the weekend. Click here to see map for pick up location
Shipping Guidelines
Hippo Blue make every order especially just for you and your little adventurer. Your order will be dispatched within 5 business days* of the purchase date. *All orders containing a Hipp-O-Bento are currently being dispatched within 8 business days of the purchase date. You will receive an email when your order has been collected by Australia Post for delivery. Please note that standard delivery can take up to 9 business days. For more information on the estimated delivery times to your area, please refer to our shipping information table below. PLEASE NOTE: All delivery times below are estimated from the date of dispatch.
| Area |
Standard |
Standard |
|---|---|---|
| Melbourne | 2-3 Days | 2-5 Days |
|
Sydney |
3-4 Days | 3-4 Days |
|
Adelaide, Brisbane |
3-6 Days | 3-6 Days |
|
VIC |
3-5 Days | 3-5 Days |
|
NSW, ACT, SA, TAS, |
3-6 Days | 3-6 Days |
|
QLD, WA, NT |
3-9 Days | 4-9 Days |
|
New Zealand* |
10 Days |
14 Days |
Express Postage All States 1-3 Days
*Express postage to New Zealand is NOT available
PLEASE NOTE: Express Postage applies to delivery only and does not speed up production time. You will be required to allow for standard production time on all orders.
*Orders shipped as a Standard Letter do not contain tracking information.
Shipping estimates are as per Australia Post guidelines. For specific postage times (Australia only); refer to Australia Post Postage Calculator Click Here
PLEASE NOTE: Days refer to business days and all pricing includes shipping, handling and packaging.